An effective orientation process can make a tremendous difference in whether or not a new employee becomes a significant asset or a costly liability . The time and effort invested in the beginning can insure a happier, safer and more productive workforce.
- Begin orientation with the most important information first (basic job survival). More detailed information should be provided in a timely manner yet at a pace that the new employee can fully understand and absorb it.
- Emphasize people not just polices and procedures. Employees should have a chance to get to know the people around them (supervisors and co-workers). They should have a clear idea of what role other people play in the company and the overall “chain of command”.
- Buddy a new employee with an experienced co-worker. This provides on-going support during the first few days or weeks of employment. Make sure the experienced employee a) wants to buddy-up, b) is highly competent technically and follows proper safety procedures, and c) has sufficient inter-personal and communication skills needed to be an efficient tutor.
- Utilize multiple sessions or meetings during the orientation process. Ideally these sessions should be spread out over a 2 to 5 day period. This way, the new employee will retain much more of the information presented, experience less anxiety, and more efficiently adapt to their new work environment and responsibilities.
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